22 November 2019

Groups Coordinator


 

Japanese Speaker Incoming Groups Coordinator

Tipologia di annuncio:
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Telefono:
Email: hr.italy@g2-travel.com
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Comune:
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Responsabilities • Liaise with tour leaders and suppliers to ensure a high standard of service level is provided.
• Check travel itineraries feasibility and progress of tour
• Prevent and resolve enquires or problems that arise during a tour.
• Arrange and coordinate services/hotel reservations for any itinerary amendments or additional services requested from Tour Leader or the Company Sales offices
• Act as an emergency response team providing support to tour leaders during any unexpected crisis situations that may arise
• Resolve any problems/complaints that may arise during or after the tours
• Quality control of Suppliers through monitoring of services
• Arrange meet & greet with clients and provide sales support activity
Requirements
• English and Japanese language -advanced level- is a must
• Travel industry market & culture understanding
• Customer oriented attitude
• Excellent team player
• Strong problem-solving skills
• Ability to work under pressure
• Ability to multitask, prioritise and meet deadlines
• Excellent communication and organisational skill
• Good working knowledge MS Office
• Good business report/statistic producing skills are preferred
• Detail oriented person